kgb: Terms of Service
1. DEFINITIONS AND GENERAL PROVISIONS.
In these Terms of Service:
"Bundles" means a payment method for the Services where you pay in advance for a number of answers to questions;
"kgb Alerts Service" means kgb’s standard rate monthly subscription service designed to provide news and informational alerts;
"kgb Answers Service" means the kgb SMS and web question answering services operated by kgb on SMS or any other medium (for example, WAP) on, inter alia, short codes 542542, and the Websites;
"Services" means the kgb Answers Service and the kgb Alerts Service;
"Subscription" means a payment method for the Services where you pay in advance for the Services for a period of time; and
" Websites" means all the websites owned and/or operated by us, including www.kgb.com.
THIS IS A LEGAL AGREEMENT BETWEEN YOU AND KGB. BY USING THE SERVICES AND/OR THE WEBSITES, YOU SIGNIFY YOUR AGREEMENT WITH THE TERMS AND CONDITONS CONTAINED IN THIS AGREEMENT. ANY REFERENCE TO “KGB” IN THIS AGREEMENT INCLUDES ANY DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, OWNERS, AGENTS, LICENSORS OR LICENSEES OF KGB. AS USED IN THIS AGREEMENT, THE WORDS “YOU”, “YOUR”, AND “USER” REFER TO YOU AS THE PARTY AGREEING TO THE TERMS AND CONDITIONS TO USE THE SERVICE. THE WORDS “WE”, “US”, “OUR”, AND “COMPANY” AND ANY OTHER OBVIOUS REFERENCE THEREOF REFER TO KGB.
You must be at least 18 years old to use the Websites and/or Services. In addition, you may not use the Websites or the Services or accept the Terms of Service if (i) you are not of legal age to form a binding contract, or (ii) you are prohibited by law from receiving or using the Services.
By accessing or using the Websites or the Services, you represent and warrant that you have the right, authority and capacity to enter into this Agreement and to abide by all of the terms and conditions set forth herein. If you access or use the Websites or the Services on behalf of a company, entity or organization, you represent and warrant that you are an authorized representative of such company, entity, or organization with the authority to bind it to this Agreement. You understand that adult content may be found on our site or be provided through our Websites or the Services and that you may avoid the use of both if you choose.
2. DESCRIPTION OF SERVICES
2.1 The carriers in the United States supporting the Services on 542542 include: Alltel, AT&T, Cellular One, Cellular South, Cincinnati Bell, Cricket, nTelos, Cellcom, Sprint-Nextel, Boost, T-Mobile, U.S. Cellular, Verizon Wireless & Virgin Mobile. The price for the kgb Answers Service is $1.49 ($0.99 in some cases) (message and data rates may apply). US pricing is subject to change. Premium charges will be billed on the customer’s wireless phone bill or deducted from the customer’s prepaid balance. A customer can stop participating and receiving messages (including the kgb Answers Service and the kgb Alerts Service) by sending STOP, QUIT, END, CANCEL, UNSUBSCRIBE, or STOP ALL to 542542. A customer can receive help about their issue by sending HELP to 542542 or calling toll free at 888knowkgb or email at help@kgbkgb.com or infokgbkgb@kgb.com.
2.2 The Canadian carriers supporting the Services on 542542 include: Sasktel, Telus, Bell, Virgin, Rogers (including Fido) and MTS. The price for the kgb Answers Service is one Canadian dollar for all (Canadian) carriers - message and data rates may apply. Premium charges will be billed on the customer’s wireless phone bill or deducted from the customer’s prepaid balance. A customer can stop participating and receiving messages (including the kgb Answers Service and the kgb Alerts Service) by sending STOP or ARRET to this short code. A customer can receive help about their issue by sending HELP, INFO, or AIDE.
2.3 kgb Answers Subscription Service.
2.3.1 From time to time we may offer the Services to you on a Subscription basis or in pre-paid message Bundles or in other packages. To opt into the kgb Answers Service on a Subscription basis, text SUBJOIN2 to 542542. To cancel the Subscription, text STOP or NOSUB to 542542.
2.3.2. Pricing/Frequency: As of today, the kgbkgb Subscription service costs $9.99/month for 30 answers and $4.99/month pricing may apply in conjunction with certain offers detailed at point of purchase. This Subscription pricing is subject to change or termination without notice. If we should change or eliminate a Subscription price we will honor the terms of any previous purchase.
2.3.3 Carriers Supported: Alltel, Boost ($4.99 only), Cricket ($4.99 only), Cellcom, Cincinnati Bell, Cellular One, Cellular South, nTelos, Nextel, T-Mobile, Sprint, Verizon Wireless, Virgin.
2.4. kgb Alerts Subscription Service
2.4.1. To opt into the kgb Alerts Service, text ALERTS to 542542. To cancel the kgb Alerts Service, text STOP or NOALERTS to 542542.
2.4.2 Pricing/Frequency: As of today, there is no charge for the kgb Alerts Service, however, message and data rates may apply. Maximum 31 messages per month.
2.5 We may at any time refuse to provide the Services if, in our sole opinion, the questions are defamatory, blasphemous, racist, harassing or otherwise illegal or if the answer may, in our sole opinion, facilitate or promote behavior falling into any of these categories. If you continue to ask such questions, we may at our option terminate your Subscription or your Bundle by notice to you with immediate effect.
2.6 We may at our discretion refuse to answer questions where professional advice should be sought, including without limitation questions regarding medical, dental, veterinary, legal, tax, financial or accounting issues. Even if we do answer such questions, you are still advised to seek professional advice.
2.7 We will use our best efforts to provide the Services at all times in accordance with the Mobile Marketing Association " MMA" guidelines.
2.8 The games we provide through the Websites or the Services, including, without limitation, the kgb Special Agents Challenge, are intended for your general amusement only. We may at our discretion use such games as a tool for establishing your suitability to provide services as a kgb Special Agent. As a result of your participation in such games, we may invite you to apply to be considered as a kgb Special Agent (subject to our standard terms and conditions of service). We do not guarantee to offer to train you or to offer you the opportunity to become a kgb Special Agent.
2.9 By using the 542542 services you agree to receive messages from us from time to time, by SMS. These messages include reminders, updates about offers on our products, product and features and enhancements, information about sweepstakes and contests, and other service-related information from time to time. Message and data rates may apply. You may unsubscribe from the Services and these messages at any time by sending STOP in response.
3. YOUR RESPONSIBILITIES
3.1 You acknowledge that you are responsible for use of the telephone which is registered in your name and accept all responsibility for any use of the Services from that telephone. Do not use any telephone to access the Services without the bill-payer’s permission.
3.2 You agree not to copy, reproduce, transmit, extract, adapt or distribute materials from the Websites, except for your own personal non-commercial use. All intellectual property rights in any material used by us in providing the Services (including, without limitation, the rademark, kgb) or any other trademarks or logos displayed by us on the Websites are expressly reserved to us or our licensors.
3.3 If you submit any question to the Services you agree to grant us a perpetual, unconditional, royalty-free, non-exclusive, transferable, sub-licensable license to use, reproduce, edit, translate, amend, adapt and distribute your question through the Services, including using it as the basis of the Fact of the Day or any other promotional activity, on the Websites or otherwise. If we do this, we will not include any information that might reasonably be expected to disclose your identity.
3.4 You also hereby grant kgb the right to promote and redistribute part or all of the Websites (and derivative works thereof) in any media formats and through any media channels now known or later developed (“Downstream Distributions”).kgb and its licensees may display advertisements and other information adjacent to or included with your content on the Websites and any Downstream Distributions. You agree that you are not entitled to any compensation for any such advertisements. The manner, mode and extent of such advertising are subject to change without specific notice to you. You also hereby grant users and users of any Downstream Distributions a non-exclusive license to access, use, reproduce, distribute, display, and perform your content for their personal, noncommercial use in connection with their use of the Websites and any Downstream Distributions, as expressly permitted by the functionality of the Websites and any applicable Downstream Distribution, and the Terms of Service and terms of use of any applicable Downstream Distribution. In addition, you grant kgb, its affiliates, and their respective sublicensees the right to associate and display your account name with your yontent.
You agree to irrevocably waive (and cause to be waived) any claims and assertions of moral rights or attribution with respect to your content.
3.5 You understand that kgb does not guarantee any confidentiality with respect to your content. kgb has no obligation to store or provide you with copies of your content. We reserve the right not to answer any question, and may monitor your questions at any time.
3.5 You agree not to use the Websites and/or the Services to engage in any activity or for any purpose which is unlawful (including but not limited to asking questions which are defamatory on invasion of privacy, harassing, obscene, blasphemous or racist) or prohibited by this Agreement. You may not use the Websites and/or the Services in any manner which could damage, disable, overburden, or impair the Website and/or the Services. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Websites and/or the Services. kgb, at its sole and absolute discretion, shall determine whether any information transmitted or received violates this provision. You may not use any material in connection with any site or other use that contains or is associated with information or content prohibited by this Section 3.4 and Section 3.5 below.
3.6 It is a condition of your use of the Websites and/or the Services that you do not:
3.6.1 restrict or inhibit any other user from using and enjoying the Websites and.or the Services;
3.6.2 post or transmit any unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, pornographic, profane or indecent information of any kind, including without limitation, any images or other material depicting Nudity (as herein defined);
3.6.3 post or transmit comments containing harassing or offensive language, including sexual references, sexual nicknames, racial slurs, hate propaganda, hate mongering, swearing, or rude or deliberately offensive comments, or engage in disruptive activities online, including excessive use of scripts, sound waves, scrolling (repeating the same message over and over), or use of viruses, bots, worms or trojan horses;
3.6.4 post or transmit any information, software or other material that is fraudulent or violates or infringes the rights of others, including material that violates privacy or publicity rights, or infringes copyright, trademark or other proprietary rights, without first obtaining permission from the owner or right holder;
3.6.5 post or transmit any information, software or other material that contains a virus or other harmful component;
3.6.6 post or transmit content that encourages or provides instructional activities about illegal activities, including but not limited to terrorism, hacking, cracking or phreaking;
3.6.7 post, transmit or in any way exploit any information, software or other material for commercial purposes or that contains advertising, "junk mail," "spam," or "chain letters";
3.6.8 solicit other users to join, become members of, or contribute money to any online service or other organization, advocate or attempt to get users to join in legal or illegal schemes or plan or participate in scams involving other users;
3.6.9 impersonate any person or entity or falsely state or otherwise misrepresent your professional or other affiliation with any person or entity;
3.6.10 resell, redistribute, broadcast or transfer the information or use the information derived from the
Websites and/or the Services in a searchable, machine-readable database;
3.6.11 use the Websites and/or the Services to collect personally identifying information about users of the Website and/or the Services in violation of our Privacy Policy;
3.6.12 disguise a file type to thwart kgb's detection processes;
3.6.13 post or transmit any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any local, state, national or international law;
3.6.14 submit to the live directory multiple web sites with different URLs that re-direct a user to one web page;
3.6.15 submit to live directory more than one URL for a single category;
3.6.16 update live directory listings with intent to distort or misrepresent them, including but not limited to changing titles of the entries, descriptions of the entries, URLs, or keywords, or
3.6.17 attempt to gain unauthorized access to other computer systems or networks connected to the Service.
For the purposes of this Agreement, "Nudity" shall include, without limitation, images depicting persons with unclothed genitalia or persons wearing transparent clothing over genitalia
3.7 You are solely responsible for your content. You assume all risks associated with use of your content, including any reliance on its accuracy, completeness or usefulness by others, or any disclosure by you of information in your content that makes you personally identifiable. You hereby affirm, represent, and warrant that you own, or have the necessary licenses, rights, consents, and permissions to use, and authorize kgb to use, your content as described herein. You may not imply that your content is in any way sponsored or endorsed by kgb.
3.8 Because you alone are responsible for your content (and not kgb), you may expose yourself to liability if, for example, your content violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; contains material that is false, intentionally misleading, or defamatory; contains material that is unlawful, including illegal hate speech or pornography; exploits or otherwise harms minors; or violates or advocates the violation of any law or regulation.
3.9 Communications posted through the Websites and/or the Services are sometimes provided by users such as you who are unaffiliated with kgb, and the user providing each such communication is solely responsible for the content thereof. This means that you and not kgb are entirely responsible for all communications that you upload, post email or otherwise transmit via the Websites and/ or the Services. In using the Websites and/or the Services or receiving e-mail messages from members through the Websites and/or the Services, you should not assume that such messages have been reviewed by kgb, that such communications contain correct information, or that the persons posting such communications have accurately identified themselves and/or their affiliation with any third party. You understand that by using the Websites and/or the Services, you may be exposed to communications that are offensive, indecent, or objectionable.
3.10 Under no circumstances will kgb be liable in any way for any communication including, but not limited to, liability for any errors or omissions in any communication, or for any loss or damage of any kind incurred as a result of the use of any communication posted, e-mailed, or otherwise transmitted via the Websites and/or the Services. Any communication by an agent or employee in response to a text inquiry for our ask us anything products is the opinion or statement of such individuals and is meant for entertainment or edification purposes only and you agree that we are not responsible for any such responses.
4. PAYMENT
4.1 You shall promptly pay all fees and other charges (arising from your use of the Services in accordance with your arrangement with your telephone services provider or to us, where we have a direct billing or advanced payment arrangement with you for a Subscription or a Bundle, directly to us via the payment mechanisms provided on the Websites. The fees payable to your telephone services provider will include the standard or premium text rate fees charged by your telephone services provider and our fees.
4.2 If you pay us directly and any and any payment is more than 30 days overdue, we may by notice to you with immediate effect suspend the Services and/or terminate your Subscription until payment in full has been received.
4.3 If in our opinion it would be inappropriate for us to answer your question or we are unable to answer your question, we will try to text you back and tell you that there will be no charge by us for that question and or provide a credit or refund. Your telephone service provider may still charge you for sending text messages.
4.4 We reserve the right to change the pricing of the Services by publishing a new price on our Websites and or in our text message responses. In the event of a price change, all affected Users will be opted out and will not be charged again unless they re-subscribe.